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Posts by Dealing With Difficult People

November 2019 Dealing with Difficult People Newsletter

Last month we discussed Roberta Cava’s book: Customer Service that Works. This month we will discuss Roberta’s book: TEAM BUILDING Empowering a group to work honestly and affably with one another Paperback ISBN: 9780648540816 E-Book ISBN: 9780648540823 This book is focused towards those who must work in harmony with others and to be in “sync”…

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October 2019, Dealing With Difficult People Newsletter

Last month we discussed Roberta Cava’s book: Before Tying the Knot – Questions couples must ask each other before they marry!  This month we will discuss Roberta’s book: CUSTOMER SERVICE THAT WORKS Paperback ISBN: 9781092892780 – $14.99 USD E-Book ISBN: 9780648540809 – $9.99 USD Companies are struggling with customer service because of the influx of people…

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