Roberta Cava is the author of thirty books. Her book Dealing with Difficult People has been an international best-seller since 1990. She wrote it because she saw so many people struggling when they tried to deal with difficult bosses, clients and co-workers.
Dealing With Difficult People:
Managing Time, Stress & Difficult People:
Defusing Difficult People & Controlling Stress:
Surviving High Stress:
Dealing with Manipulators:
Create a Positive Image:
The Balancing Act:
Dynamic Goal Setting:
Adapting to Change:
Business Report Writing:
Time & Stress Control:
Time Management for Life.
Survival Skills for Supervisors/Managers:
The Art of Negotiating:
Managing the Human Resource Function:
Train the Trainer:
Easy Come - Hard to go:
How to Survive Company Downsizing:
What am I Going to do with the Rest of My Life?Career Decisions:
Get That Job!
Time Management for Support Staff & Secretaries:
Critical Skills for Executive Assistants.
Handling Difficult Customers:
Telephone Communication Skills.
|Roberta was born in Canada. In 1982, she opened her first international training and development firm in Edmonton, Alberta, Canada; her second in 1986 in Maui, Hawaii, and her third in 1998 when she emigrated to Australia.
Roberta has many international tributes including being a recipient in 2015 of the Individual Category for the Safer Suburbs Awards by the City of Gold Coast; 2013 of a McPherson Community Achiever Award for her work with Crime Stoppers on the Gold Coast of Queensland; chosen twice as a Canadian Achiever; was nominated for the 1999 and 2001 Telstra Australian Business Woman of the Year Awards, Alberta Human Rights Award, the Canada Awards for Business Excellence, the YWCA Tribute to Women Award, three years running for the Edmonton Chamber of Commerce Small Business Owner of the Year Award; and regional finalist for the 1993 Canadian Woman Entrepreneur of the Year Award.